Shipping policy

Order handling time

  • Usually it takes 1 to 3 business days.

Shipping Time

  • Usually it takes 7 to 14 business days to arrive.

  • Our default shipment method is air shipment by DHL Express or Fedex Express.

  • If you purchase ink, powder and other consumables together with the machine, the machine will be transported separately from the liquid and powder according to the transportation policy, so the delivery time is not exactly the same.

Shipping Fee

  • FREE Shipping on all items for most countries.

Procolored Global Warehouses

  • UK Warehouse: Supporting shipments to UK only
  • PL Warehouse: Supporting shipments to most European regions (specified remote areas excluded)
  • CN Warehouse: Supporting global shipments (product entry procedures not included; customer must handle the related import procedures personally)

     Tax

    • Import tax and VAT are not included in the price.

    • We’ll prepare the documents to assist on the custom clearance. More questions, please contact our sales.

    Package

    • Preassembled: your printer's stand, printheads, and ink system are all assembled here by our technicians and then repackaged for freight shipment.

    • The machine is first packaged with transparent plastic film. Then put it into a wooden box and fill the gap with foam to better protect the machine.