FAQs
For beginners, the K13 Lite is the perfect choice! Paired with the smokeless oven, this bundle offers a hassle-free experience for creating professional-quality prints right out of the box.
Beyond the lucky draw, order any K13 Lite (unit or bundle) and get an extra consumable included: 5*250ml ink, 0.5kg powder, and 250ml nozzle protection fluid, worth at £141.89.
Any printer or consumable purchased qualifies for the lucky draw. But the first three prizes are exclusive to printer purchases (any printer qualifies). The fourth prize and lucky prize are available to both printer and consumable purchases, with no minimum spending requirement.
Yes, we offer flexible installment options on our website. Simply select the installment payment plan at checkout to buy your favorite printers and accessories with ease. Note: Availability, number of installments, and payment amounts may vary by region and individual eligibility.
All winners will be notified via the email used for their order within one week. Prizes are issued as equivalent-value gift cards and sent to the same email within 15 days after order delivery, and can be redeemed by the winner.
The gift card becomes valid once it is sent to your email. Procolored gift cards are valid for 6 months from that date.
If you return an order that has won a prize, unused gift cards will be cancelled, and used gift cards will be deducted from the refund at their full value.
No promo code is needed! Simply add your items to the cart, and the discount will be automatically applied at checkout. Please note:
- Some bundle prices may adjust slightly due to exchange rates or inventory changes.
- What you see at checkout is the final payable price.
Valentine's Day Promotion purchases are covered by our standard return policy. Returns and exchanges are accepted within 7 days of delivery. To be eligible, the printer must be unused (no ink added) and returned in its original packaging. Please check our full Return Policy page for more details.
Our support team is here to help! Contact us anytime through live chat or Support@procolored.com, and we’ll assist you as soon as possible.
